Privacy Policy

Last Updated: February 13, 2026

1. Introduction

DS General PLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our business online.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: When you request a quote, fill out a contact form, or subscribe to our updates, we may collect your name, email address, phone number, company name, and project details.
  • Non-Personal Information: We automatically collect standard internet log information, such as your IP address, browser type, and pages visited, to help us understand how our website is used and improve the user experience.

3. How We Use Your Information

The information we collect is used strictly for legitimate business purposes, including:

  • Responding to your inquiries and providing accurate quotes for import orders or construction projects.
  • Communicating with you regarding our services, updates, or changes to policies.
  • Improving our website functionality and customer service.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only under the following circumstances:

  • With trusted third-party service providers who assist us in operating our website or conducting our business (e.g., website hosting), provided they agree to keep this information confidential.
  • When required by Ethiopian law, regulations, or legal processes.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use "cookies" to enhance your user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

  • Email: [email protected]
  • Phone: +251975888833
  • Address: Gazebo Roundabout, NK Building 5th floor, Addis Ababa